Privacy Policy

1. Introduction

Welcome to Stickers ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

This Privacy Policy is designed to comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By using our service, you consent to the collection and use of your information as described in this policy.

2. Information We Collect

2.1 Personal Information

• Photos you upload to create sticker packs (including facial images and any other personal content in the photos)
• User account information (email, username)
• Device information (model, operating system, unique device identifiers)
• Usage data and analytics
• IP address and location data

2.2 Payment Information

We use RevenueCat to process payments and manage subscriptions. RevenueCat collects and processes payment information on our behalf. This includes:

• Payment method details (credit card information, Apple Pay, Google Pay)
• Transaction history
• Subscription status and renewal dates

We do not store your payment information directly. All payment processing is handled securely by RevenueCat in compliance with PCI DSS standards.

2.3 AI Processing

When you upload photos to create sticker packs, our AI system processes these images to generate personalized stickers. This processing is done securely and is necessary to provide our core service. The AI processing includes:

• Facial recognition and feature extraction
• Image transformation and stylization
• Quality enhancement and optimization

3. Legal Basis for Processing (GDPR)

Under GDPR, we process your personal data based on the following legal grounds:

• Contractual Necessity: Processing is necessary for the performance of our service agreement with you
• Legitimate Interests: Processing is necessary for our legitimate business interests, such as improving our services
• Consent: Where required by law, we will obtain your explicit consent before processing your data
• Legal Obligation: Processing is necessary to comply with our legal obligations

4. How We Use Your Information

• To create and deliver personalized sticker packs
• To improve and optimize our AI algorithms
• To provide customer support
• To send important updates and notifications
• To analyze app usage and improve our services
• To process payments and manage subscriptions
• To comply with legal obligations

5. Data Storage and Security

We implement industry-standard security measures to protect your information:

• Encrypted storage of all user data
• Secure transmission of photos and generated stickers
• Regular security audits and updates
• Limited access to personal data by our team
• Data minimization practices
• Regular security training for staff

6. Photo and AI Processing

When you upload photos to create sticker packs:

• Photos are processed by our AI system to generate stickers
• Original photos are stored temporarily and deleted after processing
• Generated stickers are stored securely in your account
• We do not use your photos for any other purpose without your explicit consent
• You can request deletion of your photos and generated stickers at any time

7. Third-Party Services

We use the following third-party services:

• RevenueCat: For payment processing and subscription management
• Cloud Storage Providers: For secure storage of photos and generated stickers
• Analytics Services: For app usage analysis and crash reporting
• Customer Support Tools: For managing user inquiries

All third-party services are GDPR compliant and have appropriate data processing agreements in place.

8. Your Rights (GDPR)

Under GDPR, you have the following rights:

• Right to Access: Request a copy of your personal data
• Right to Rectification: Correct inaccurate or incomplete data
• Right to Erasure: Request deletion of your data
• Right to Restriction: Limit how we use your data
• Right to Data Portability: Receive your data in a structured format
• Right to Object: Object to certain types of processing
• Right to Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section.

9. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:

• Original photos: Deleted after processing (typically within 24 hours)
• Generated stickers: Stored until you delete them or close your account
• Account information: Retained while your account is active
• Payment information: Retained as required by law and RevenueCat's policies

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, including:

• Standard Contractual Clauses
• Data Processing Agreements
• Compliance with international data protection standards

11. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. For significant changes, we will provide additional notice through the app or via email.

13. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your GDPR rights, please contact us at:

Email: contact@opson.ai
Address: 1309 Coffeen Avenue, Sheridan, Wyoming 82801
Data Protection Officer: Leeho Lim
DPO Contact: contact@opson.ai

You also have the right to lodge a complaint with your local data protection authority if you believe we have not complied with applicable data protection laws.